STEP 01
Tell us what you need
Share the language, service, appointment details and intended outcome. For documents, use the dedicated translation portal.
Language interpreting matched to the actual speaker.
OnDemandLingo accepts language enquiries across its international catalogue. Specify the preferred language and variety, not only nationality. Listing a language does not guarantee that a suitable interpreter is available for every time, location or specialist subject.
People first. Clear communication.
Language interpreting matched to the actual speaker.
OnDemandLingo accepts language enquiries across its international catalogue. Specify the preferred language and variety, not only nationality. Listing a language does not guarantee that a suitable interpreter is available for every time, location or specialist subject.
- Identify the preferred spoken or sign language
- State the other language in the conversation
- Ask the team to confirm availability
The details make the difference
Prepare your language support language service enquiry.
Use the points below to make your discussion with the language team specific and useful.
- Identify the preferred spoken or sign language
- State the other language in the conversation
- Ask the team to confirm availability
A clear route to language support
Three steps to well-prepared interpreting
STEP 02
Confirm the arrangements
Review availability, the applicable minimum, timing and any access requirements with the team before proceeding.
STEP 03
Begin with confidence
Follow your confirmed joining or arrival instructions. Keep the contact person and relevant materials available.
Helpful answers, before you begin
Questions about language support interpreting
How do I request language support interpreting services?
Contact OnDemandLingo by email or phone. Describe your language support interpreting needs, language pair, date, time zone and approximate duration. No website account or form is required.
Which formats are available for language support interpreting?
Discuss phone, video or onsite interpreting with OnDemandLingo for language support. The format depends on access needs, subject matter and interpreter availability.
How much does language support interpreting cost?
For language support, one-time clients without an account pay $2 per minute for Spanish phone and video interpreting and $4 per minute for other spoken languages, with 30-minute minimums. Their Spanish onsite rate is $150 per hour and other spoken-language onsite rate is $200 per hour, with two-hour minimums. Clients with active accounts pay $1 per minute for Spanish phone and video, $2 per minute for other spoken languages, $75 per hour for Spanish onsite, and $100 per hour for other spoken-language onsite interpreting. No minimum is required for clients with active accounts. Active-account services are available on demand via the client portal.
What advance notice does language support interpreting require?
For one-time clients without an account, request language support remote interpreting at least one hour ahead. Onsite Spanish requires at least 24 hours; other onsite languages, including ASL, require at least 36 hours. Confirmation depends on availability. Clients with active accounts: Available on demand via client portal.
Is language support interpreting available around the clock?
OnDemandLingo can be contacted 24/7 about language support interpreting. For one-time clients without an account, the booking notice still applies and an immediate interpreter connection is not guaranteed. Clients with active accounts can access on-demand interpreting through the client portal.
What information helps prepare language support interpreting?
For language support interpreting, share the purpose, participant roles, language variety and any specialist terminology. Provide only the information needed for matching and preparation.
Can language support interpreting support organizations?
Yes. Discuss language support interpreting for individual appointments or recurring organizational needs. Explain qualification, scheduling and privacy requirements before confirming the scope.
Is language support interpreting the same as written translation?
No. language support interpreting supports a live conversation. Written files require a separate document translation order. Order document translation or Get an instant document translation quote.
Can language support interpreting be arranged internationally?
OnDemandLingo accepts language support interpreting requests for our service countries. For in-person service, provide the exact venue so local availability and travel can be assessed.
How do I confirm changes to language support interpreting?
Contact OnDemandLingo with your language support interpreting appointment details. Ask the team to confirm any revised date, language, location or duration before relying on the change.
Let’s make the next conversation count
Language support starts with a conversation.
Tell OnDemandLingo the language, setting and timing. We’ll help you plan the right service.
