Translation Services & Interpreting Services frequently asked questions
Find answers about service formats, rates, reservations, language matching and document orders.
People first. Clear communication.
Ask before your interpreting appointment.
Tell the team about the setting and any special requirements. We can discuss a service format, the information needed to prepare, and how to confirm the arrangements.
Helpful answers, before you begin
Questions about OnDemandLingo service interpreting
How do I request OnDemandLingo service interpreting services?
Contact OnDemandLingo by email or phone. Describe your OnDemandLingo service interpreting needs, language pair, date, time zone and approximate duration. No website account or form is required.
Which formats are available for OnDemandLingo service interpreting?
Discuss phone, video or onsite interpreting with OnDemandLingo for OnDemandLingo service. The format depends on access needs, subject matter and interpreter availability.
How much does OnDemandLingo service interpreting cost?
For OnDemandLingo service, one-time clients without an account pay $2 per minute for Spanish phone and video interpreting and $4 per minute for other spoken languages, with 30-minute minimums. Their Spanish onsite rate is $150 per hour and other spoken-language onsite rate is $200 per hour, with two-hour minimums. Clients with active accounts pay $1 per minute for Spanish phone and video, $2 per minute for other spoken languages, $75 per hour for Spanish onsite, and $100 per hour for other spoken-language onsite interpreting. No minimum is required for clients with active accounts. Active-account services are available on demand via the client portal.
What advance notice does OnDemandLingo service interpreting require?
For one-time clients without an account, request OnDemandLingo service remote interpreting at least one hour ahead. Onsite Spanish requires at least 24 hours; other onsite languages, including ASL, require at least 36 hours. Confirmation depends on availability. Clients with active accounts: Available on demand via client portal.
Is OnDemandLingo service interpreting available around the clock?
OnDemandLingo can be contacted 24/7 about OnDemandLingo service interpreting. For one-time clients without an account, the booking notice still applies and an immediate interpreter connection is not guaranteed. Clients with active accounts can access on-demand interpreting through the client portal.
What information helps prepare OnDemandLingo service interpreting?
For OnDemandLingo service interpreting, share the purpose, participant roles, language variety and any specialist terminology. Provide only the information needed for matching and preparation.
Can OnDemandLingo service interpreting support organizations?
Yes. Discuss OnDemandLingo service interpreting for individual appointments or recurring organizational needs. Explain qualification, scheduling and privacy requirements before confirming the scope.
Is OnDemandLingo service interpreting the same as written translation?
No. OnDemandLingo service interpreting supports a live conversation. Written files require a separate document translation order. Order document translation or Get an instant document translation quote.
Can OnDemandLingo service interpreting be arranged internationally?
OnDemandLingo accepts OnDemandLingo service interpreting requests for our service countries. For in-person service, provide the exact venue so local availability and travel can be assessed.
How do I confirm changes to OnDemandLingo service interpreting?
Contact OnDemandLingo with your OnDemandLingo service interpreting appointment details. Ask the team to confirm any revised date, language, location or duration before relying on the change.
Let’s make the next conversation count
Language support starts with a conversation.
Tell OnDemandLingo the language, setting and timing. We’ll help you plan the right service.
